We will ship your order to you for FREE on orders over $60:
- 7-10 days on free & standard delivery.
- 48 hours on priority delivery.
- Orders received before 2.00pm Monday to Friday will be dispatched same day, order received after this time will be dispatched the next working day. Where there is a delay in the supply of goods we will advise you as soon as practically possible.
- Orders will be sent to the delivery address that you submitted at checkout. We cannot be held responsible if that delivery address is incorrect.
- Please note that we cannot deliver to PO boxes. (There are some delivery restrictions on where we can deliver and these will be given to you on request.)
What if I’m not home?
You can enter comments for the delivery driver during checkout with instructions of where to leave your delivery. To guarantee delivery we recommend someone is at home on the day you select for delivery.
When no one is available to accept your delivery a card will be left letting you know that your courier tried to deliver it. An attempt will then automatically be made to deliver it to you on the next working day.
On the card will be instructions on the other options available to collect your parcel, including redelivering at a different time and date, redelivering to a different address, and collecting from your local post office.
Whilst we try very hard to deliver our item to you in perfect condition, in the event that it does arrive damaged we will replace it for you, free of charge.
To report a damaged product please email or whatsapp us.
If you receive any items that are damaged or faulty then we will issue a replacement product free of charge.
If you have any questions or special shipping requests, please feel free to click the whatsapp chat button in the bottom right hand corner of your screen.
We are always happy to help.
honest earth nutrition.